Frequently asked questions
Are your perfumes authentic?
Yes. All fragrances sold at Glance Scents are 100% authentic and sourced from trusted suppliers. We do not deal in replicas or imitations. Quality and originality are at the core of our brand.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What payment methods do you accept?
We accept secure payment methods including M-Pesa and other approved options available at checkout. All transactions are processed safely for your peace of mind.
What is your return or exchange policy?
Due to the nature of fragrance products, returns are only accepted for items that are damaged or incorrect upon delivery. Please contact us immediately if you experience any issues with your order.